When you look at the world’s most successful companies, there is one thing they all have in common - a reputation more solid than steel.
It takes years of hard work to build a trustworthy name, and now thanks to the internet, one unhappy customer can change all of that.
Did you know that 85% of customers trust online reviews as much as personal recommendations?
The opinions of your past customers have a powerful influence on future business, so it's important to be aware of what’s being said, where the conversations are taking place, and how to effectively manage your brand online.
Download this guide to learn:
• Techniques for rebuilding consumer trust
• How to manage your social media presence
• How to get more online reviews
• Best practices for dealing with negative reviews